Privacy Policy

1. Our Commitment to Your Privacy

At Das & Sons Jewellers ("we", "us", or "our"), our eight-decade heritage is founded on trust. We respect the confidentiality of every patron who visits our showroom or interacts with us online at dnsj.in. This Privacy Policy outlines what information we collect and how we safeguard it.

2. Information We Collect

Because our website does not conduct online financial transactions or user account registrations, we collect only the minimal information that you voluntarily choose to share:

• Contact Details: Your name, phone number, and email address provided through our Contact Showroom or Custom Orders enquiry forms.
• Enquiry Details: Specific jewellery preferences, bespoke design notes, occasion dates, or metal choices you describe in your messages.
• Technical & Log Data: Non-personally identifiable diagnostic data such as browser type, device information, and page response times to ensure our site operates reliably.

3. How We Use Your Information

We use the information you submit strictly for legitimate customer service purposes:

• To respond directly to your questions regarding jewellery designs, availability, purity, or appointments.
• To provide design consultations and estimates for bespoke bridal or heirloom custom jewellery orders.
• To verify showroom customer queries regarding HUID hallmarked gold and valuations.

4. No Sale or Sharing of Personal Data

We do not sell, rent, trade, or disclose your personal data to any third-party marketing companies, telemarketers, or external agencies. Your contact details are accessed solely by authorized members of Das & Sons Jewellers to serve your immediate request.

5. Data Retention & Security

We retain your enquiry communications only as long as necessary to assist you with your jewellery request or maintain appropriate business records. We implement reasonable administrative and technological precautions to protect your data against unauthorized access or alteration.

6. Showroom Purchases & KYC Regulations

For in-person jewellery purchases made at our physical showroom, documentation such as PAN card details or identity proofs may be mandatorily collected in accordance with Government of India Income Tax and Anti-Money Laundering (PMLA) regulations for transactions exceeding prescribed statutory thresholds.

7. Contacting Us About Privacy

If you wish to review, update, or request deletion of contact information previously submitted via this website, please write to us at:

Das & Sons Jewellers
49, K. N. C. Road, Haritala, Barasat, Kolkata – 700124
Email: info@dnsj.in
Phone: +91 82964 79767